{"id":11069,"date":"2022-04-11T15:58:43","date_gmt":"2022-04-11T13:58:43","guid":{"rendered":"https:\/\/www.kanadevia-inova.com\/?page_id=11069"},"modified":"2023-10-25T17:45:21","modified_gmt":"2023-10-25T15:45:21","slug":"csa","status":"publish","type":"page","link":"https:\/\/csa.kanadevia-inova.com\/fr\/","title":{"rendered":"Customer Satisfaction Analysis"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1642328879251{padding-top: 180px !important;padding-right: 80px !important;padding-bottom: 180px !important;padding-left: 80px !important;background-image: url(https:\/\/csa.kanadevia-inova.com\/wp-content\/uploads\/2022\/01\/multimedia-center-bg.jpg?id=10580) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1650636908573{margin-bottom: 32px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #ffffff !important;}&#8221;][vc_widget_sidebar sidebar_id=&#8221;language&#8221;][vc_single_image image=&#8221;11184&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1651559468749{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;}&#8221;][vc_empty_space][vc_column_text css=&#8221;.vc_custom_1683290373710{padding-top: 0px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;}&#8221;]<span style=\"color: #003366;\">Pour l\u2019enqu\u00eate de satisfaction client, quatre outils sont disponibles. Deux pour la mesure de la satisfaction client, deux autres pour l\u2019analyse d\u00e9taill\u00e9e et l\u2019identification de tendances. Les r\u00e9sultats de ces quatre outils sont enregistr\u00e9s et organis\u00e9s dans un syst\u00e8me de base de donn\u00e9es, puis transmis \u00e0 des fins d\u2019analyse interne.<\/span>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1683290441587{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;}&#8221;]<span style=\"color: #cccccc;\"><strong>DES QUESTIONS ? <\/strong> N\u2019h\u00e9sitez pas \u00e0 prendre contact avec notre \u00a0<a href=\"mailto:customerfirst@kanadevia-inova.com\">\u00e9quipe de coordination<\/a>;nous nous ferons un plaisir de vous aider !<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;12587&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; css_animation=&#8221;fadeIn&#8221; link=&#8221;\/csa-tool-1\/&#8221;][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;12737&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; css_animation=&#8221;fadeIn&#8221; link=&#8221;\/csa-tool-2\/&#8221;][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;12738&#8243; img_size=&#8221;&#8221; onclick=&#8221;custom_link&#8221; css_animation=&#8221;fadeIn&#8221; link=&#8221;https:\/\/csa.kanadevia-inova.com\/csa-tool-3-net-promoter-score-order-intake\/&#8221;][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;12740&#8243; img_size=&#8221;&#8221; onclick=&#8221;custom_link&#8221; css_animation=&#8221;fadeIn&#8221; link=&#8221;https:\/\/csa.kanadevia-inova.com\/csa-tool-3-net-promoter-score-pac\/&#8221;][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_empty_space][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1642328879251{padding-top: 180px !important;padding-right: 80px !important;padding-bottom: 180px !important;padding-left: 80px !important;background-image: url(https:\/\/csa.kanadevia-inova.com\/wp-content\/uploads\/2022\/01\/multimedia-center-bg.jpg?id=10580) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1650636908573{margin-bottom: 32px&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":200,"comment_status":"closed","ping_status":"closed","template":"full-width-blank.php","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-11069","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/csa.kanadevia-inova.com\/fr\/wp-json\/wp\/v2\/pages\/11069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/csa.kanadevia-inova.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/csa.kanadevia-inova.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/csa.kanadevia-inova.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/csa.kanadevia-inova.com\/fr\/wp-json\/wp\/v2\/comments?post=11069"}],"version-history":[{"count":5,"href":"https:\/\/csa.kanadevia-inova.com\/fr\/wp-json\/wp\/v2\/pages\/11069\/revisions"}],"predecessor-version":[{"id":13323,"href":"https:\/\/csa.kanadevia-inova.com\/fr\/wp-json\/wp\/v2\/pages\/11069\/revisions\/13323"}],"wp:attachment":[{"href":"https:\/\/csa.kanadevia-inova.com\/fr\/wp-json\/wp\/v2\/media?parent=11069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}